Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Please email us at firstname.lastname@example.org with your order number to arrange a return.
Several types of goods are exempt from being returned:
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to our manufacturer.
There are certain situations where only partial refunds are granted (if applicable):
Refunds (if applicable):
Late or missing refunds (if applicable):
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com
Sale items (if applicable):
Exchanges (if applicable):
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund (if applicable).
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
You should always consider using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item, by sending your item with a trackable shipping service, and purchasing shipping insurance you will be covered by your shipping provider.