Help Center

FAQs ☺️


How can I contact you?


Where do you ship to?

How much is shipping and what shipping method do you use?

How can I track my order?

My order has been despatched but I cannot track it?

I ordered 2+ items, but only received 1 - Where's my order?

I entered my address wrong! Can you please change it or replace my order?

Why have I not received any order confirmation details?


Will my Zen product look exactly as it does in the photos?


What is your refund policy?